Terms & Conditions

Welcome to Davenport India ("we," "us," or "our"), an online platform specializing in furniture sales for all categories. By accessing or using our website (www.davenportindia.com), you ("you" or "customer") agree to be bound by the following Terms and Conditions ("Terms"). Please read these Terms carefully before using our website or purchasing our products. If you do not agree with these Terms, you must not use our website or services.

1. General 1.1 These Terms govern your use of the Davenport India website and any purchases made through it. 1.2 We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting on the website. Your continued use of the website after such changes constitutes your acceptance of the updated Terms. 1.3 You must be at least 18 years old or have the consent of a parent or guardian to use our website or make purchases.

2. Products and Pricing 2.1 All furniture products listed on our website are subject to availability. We reserve the right to discontinue or modify products without prior notice. 2.2 Product descriptions, images, and specifications are provided for informational purposes. While we strive for accuracy, slight variations in color, size, or design may occur due to manufacturing processes or display settings. 2.3 Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. Shipping and delivery charges, if applicable, will be displayed at checkout. 2.4 We reserve the right to adjust prices at any time. However, the price of an item in your order will not change after you have placed the order, except in cases of obvious pricing errors.

3. Orders and Payments 3.1 By placing an order, you confirm that all information provided (e.g., billing and shipping details) is accurate and complete. 3.2 Orders are subject to acceptance by Davenport India. We may refuse or cancel an order for reasons including but not limited to unavailability of stock, pricing errors, or suspicion of fraudulent activity. 3.3 Payment must be made in full at the time of placing the order through the available payment methods (e.g., credit/debit cards, UPI, net banking). We use secure third-party payment gateways to process transactions. 3.4 If a payment is declined or fails, we reserve the right to cancel the order and notify you.

4. Shipping and Delivery 4.1 We aim to deliver products within the estimated delivery timeframes provided at checkout. However, delays may occur due to unforeseen circumstances such as logistics issues or force majeure events. 4.2 Shipping costs, if applicable, will be calculated based on the delivery location and displayed during checkout. 4.3 You are responsible for providing accurate delivery information. We are not liable for delays or failed deliveries due to incorrect or incomplete addresses. 4.4 Risk of loss or damage to the products passes to you upon delivery. Please inspect products upon receipt and report any damages or discrepancies within 48 hours.

5. Returns and Refunds 5.1 We accept returns for eligible products within 7 days of delivery, provided they are unused, undamaged, and in their original packaging with all tags intact. 5.2 To initiate a return, contact our customer service team at support@davenportindia.com with your order details. You will receive instructions for returning the product. 5.3 Refunds will be processed within 7-10 business days after we receive and inspect the returned product. Refunds will be issued to the original payment method. 5.4 Non-returnable items include custom-made furniture, clearance items, or products marked as non-returnable at the time of purchase. 5.5 Shipping costs for returns are borne by the customer unless the product is defective or incorrectly delivered.

6. Warranty 6.1 Certain products may come with a limited warranty as specified on the product page. Warranty terms vary by product and cover manufacturing defects only. 6.2 Warranty claims must be submitted with proof of purchase and photographic evidence of the defect. 6.3 The warranty does not cover damage due to misuse, improper assembly, or normal wear and tear.

7. Intellectual Property 7.1 All content on the Davenport India website, including images, logos, text, and designs, is the property of Davenport India or its licensors and is protected by copyright and trademark laws. 7.2 You may not reproduce, distribute, or use any content from our website without prior written permission.

8. User Conduct 8.1 You agree not to use the website for any unlawful purpose or in a way that could harm Davenport India, its customers, or its systems. 8.2 You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device.

9. Limitation of Liability 9.1 To the fullest extent permitted by law, Davenport India is not liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of our products. 9.2 Our total liability for any claim arising from these Terms or your use of the website shall not exceed the amount paid by you for the product in question.

10. Governing Law and Dispute Resolution 10.1 These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in New Delhi, India. 10.2 We encourage you to contact our customer service team to resolve any issues before pursuing legal action.

11. Force Majeure 11.1 Davenport India is not liable for any failure to perform its obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, strikes, or government regulations.

12. Contact Information 12.1 For any questions or concerns regarding these Terms or your purchase, please contact us at: Email: support@davenportindia.com, Address: Davenport India

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Davenport India for your furniture needs.